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CONTACT CHILTON

For Technical Research:

You can reach a Chilton Technical Research Representative in these ways:

Email

E-Mail is the best way to reach us. E-mail provides faster service for you and avoids the hassle of phone message "tag". All e-mails will be answered within one working day.

Send an e-mail to research@haynes.com and be sure to include the following:


Phone

Call toll free at 1-800-442-9637 and ask for Technical Research. (Monday-Friday 7:30AM-12:30PM PST)


Mail

Write to us at the following address. Please be sure to include your phone number as we may be able to address your concern better by phone.

Chilton
c/o Haynes Manuals, Inc.
859 Lawrence Drive
Newbury Park, CA 91320
Attn: Technical Research


For Customer Service Regarding Orders:

If you have questions about an existing website order or are having trouble placing a website order, please email us at cstn@haynes.com


For a Printed Manual

Please email us at cstn@haynes.com


To Contact Chilton by Phone with Non-Technical Questions:

The above contact methods are preferred by Chilton to most efficiently handle your requests. If you have a Non-Technical question and you want to talk to a Chilton representative, you are able to contact us by phone.

During normal business hours during the week (7:30AM to 4:30PM Pacific Time Monday-Thursday and through 3:30PM Pacific Time on Fridays), you can call Chilton Customer Service at 1-800-442-9637 (U.S. Customers). If calling from outside the U.S., please call 805-498-6703.

This Customer Service group can handle general questions and site order issues but they are not our Technical Research team. You must follow the directions above to reach Technical Research.

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