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Chilton Repair Manuals - FAQs

Welcome to our Frequently Asked Questions page. Here you will find answers to some of the questions you may have. If you don't find an answer to your questions, please feel free to send us an email at CSTN@Haynes.com.

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Q: What is this site about?
A: This site is about Chilton and its automotive repair manuals.

We hope you will learn about our wide assortment of books on this site and then visit your local auto parts retailer to make your purchase (or order your specific book from the counter representative if it is not in stock). Or, you can purchase directly from this site.

Chilton repair manuals are here to help you save money when you do it yourself and feel good about the job you did!!
 

Q: Where do I go to find a Chilton manual for my vehicle?
A: We've made it easy to search for a manual for your specific vehicle on the new Chilton site. You will find a "Vehicle Search" area on the top part of the site pages where you can simply enter your vehicle "Year", the "Make" and "Model" to find out if we have a specific book for your needs.
 

Q: Why can't I find a manual for my vehicle?
A: Two possible reasons: either it's too new, or the model range doesn't have enough vehicles. We don't normally produce manuals for vehicles less than two years old. And we can't consider doing a manual until there are enough vehicles on the road for us to cover the costs of developing one of our books (including the complete teardown and rebuild costs that we do before every book, and the time/ money to author and print the books).
 

Q: How long does it take to produce a Chilton manual?
A: From the time a vehicle arrives in our workshop to the time the manual is available is about 5 months. Writing a manual takes a team of technical authors roughly 3 months working with our Clymer mechanic during the vehicle teardown and rebuild, followed by production and printing prior to distribution to retail locations.
 

Q: Do you publish your Chilton manuals in Electronic format?
A: Using a hardcopy, printed manual while working on a messy vehicle remains a choice that many people prefer. We do not offer Chilton repair manuals in electronic format.
 

Q: Do you sell wiring diagrams separately?
A: No. Every Chilton manual includes a set of wiring diagrams covering the most frequently required circuits. If, after buying a manual, you find that it does not contain the diagram you need, contact Haynes/Clymer technical support and we will try to help.
 

Q: What is a “complete teardown and rebuild”?
A: The best way to understand a vehicle and write repair procedures is to bring the vehicle into our workshop and actually take it apart – the way you would at home. To do this, we have purchased and disassembled countless vehicles – more than one for every Chilton book published. This process allows us to verify the procedures we put into the manual and provide the reader with hundreds of photographs. With mechanics and authors working together on each project, we discover new, simpler methods and work-arounds to avoid using special tools. While the number of parts removed varies from project to project, the teardown is always to the extent necessary to provide the new photographs and develop the new methods required for the manual.
 

Q: I am having difficulty following the procedure in your book – what should I do?
A: Send us an email: research@haynes.com. We attempt to answer all emails by the next business day. Please let us help you if you’re at all uncertain about what you’re doing.
 

Q: Why does the Contents table send me to the wrong page in the manual?
A: All Chilton repair manuals have numbered Sections within each Chapter. The Contents refers to these Section numbers, NOT the page numbers. So Section 5 might be on Page 3.
 

Q: What are Ft-lbs. and In-lbs. in the torque tables?
A: When it is necessary to specify a torque value for a particular fastener, we will provide it in either foot-pounds (ft-lbs.) or inch-pounds (in-lbs.). One foot-pound of torque is equivalent to 12 inch-pounds of torque. Torque values below approximately 15 ft-lbs. are expressed in inch-pounds, since most foot-pound torque wrenches are not accurate at these smaller values.
 

Q: Is all the equipment on my vehicle covered in the manual?
A: In most manuals, Clymer covers all popular sub-models, engine options and equipment installations. For example, a manual on a Ford Mustang would cover six-cylinder and V8 models, the GT sub-model, manual and automatic transmission and accessories such as ABS and air conditioning. However, sub-models with very limited production, such as an SVT Cobra, may not be included. Any exclusions will be specifically listed in the manual description.
 

Q: Does the manual cover the task I will be doing?
A: Chilton covers procedures a typical do-it-yourselfer is likely to perform at home, such as maintenance, tune-up and removal/installation of components. When special equipment and knowledge is required, such as with a wheel alignment or a transmission overhaul, the procedure may not be included. Check the Procedure List which follows for more details.
Here is a list of procedures that are generally covered in Chilton automotive repair manuals. Some procedures may not apply to your vehicle, if the component listed is not installed:


Accelerator cable – removal and installation

Air cleaner assembly – removal and installation

Air conditioning accumulator – removal and installation

Air conditioning compressor – removal and installation

Air conditioning receiver/drier – removal and installation

Air filter – replacement

Alternator – removal and installation

Antenna (radio) – removal and installation

Axle – removal and installation

Axle bearing – replacement

Axle housing – removal and installation

Axleshaft – removal and installation

Balance shaft - removal and installation

Balljoints (suspension) – replacement

Battery – replacement and maintenance

Battery cables – replacement

Blower motor – removal and installation

Brake booster (power) – removal and installation

Brake caliper – removal and installation

Brake fluid level – check

Brake light bulb – replacement

Brake light switch – replacement

Brake master cylinder – removal and installation

Brake pad – replacement

Brake shoe – replacement

Brake system – bleeding

Brake wheel cylinder – replacement

Break-in (engine)

Bumpers – removal and installation

Camshaft cover – removal and installation

Camshaft(s) – replacement

Carburetor – removal and installation

Charging system – check

Chassis lubrication

Clutch components – removal, inspection and installation

Clutch hydraulic system – bleeding

Clutch master cylinder – removal and installation

Clutch release bearing – removal and installation

Clutch slave cylinder – removal and installation

Clutch start switch – replacement

Coil spring (suspension) – replacement

Compression test (engine)

Compressor (air conditioning) – removal and installation

Computer codes – checking (where special equipment is not required)

Computer codes – clearing (where special equipment is not required)

Condensor (air conditioning) – removal and installation

Condensor (ignition) – replacement

Control arm (suspension) – removal and installation

Coolant (antifreeze) – check

Coolant temperature sending unit – replacement

Coolant temperature sensor – replacement

Cooling system servicing (coolant change)

Courtesy light bulb – replacement

Crankshaft oil seals (front and rear) – replacement

CV Joint boot – replacement

Cylinder head – replacement

Dashboard trim panels – removal and installation

Differential – removal and installation (RWD models only)

Distributor – removal and installation

Dome light bulb – replacement

Door – removal and installation

Door handle – removal and installation

Door latch – removal and installation

Door lock cylinder – removal and installation

Door lock switch (power) – removal and installation

Door trim panel – removal and installation

Driveaxle – replacement

Driveaxle boot – replacement

Drivebelt – replacement

Driveplate – removal and installation

Driveshaft – removal and installation

Driveshaft universal joints – replacement

Dwell (ignition) – adjustment (models with points ignition)

Electronic Control Module (ECM) (computer) – replacement

Engine – removal and installation

Engine mounts – replacement

Evaporative Emissions (EVAP) system – component replacement

Exhaust Gas Recirculation (EGR) valve – replacement

Exhaust manifold – removal and installation

Exhaust system – component replacement

Fan (cooling system) – removal and installation

Fan (heating and A/C) – removal and installation

Fender (front) – removal and installation

Flexplate – removal and installation

Flywheel – removal and installation

Freon – recharging

Front main seal (engine) – replacement

Fuel injectors – replacement

Fuel level sending unit – removal and installation

Fuel lines – removal and installation

Fuel pressure – relieving

Fuel pressure regulator – removal and installation

Fuel pump – removal and installation

Fuel rail – replacement

Grille (radiator) – removal and installation

Hall Effect switch (ignition) – replacement

Hazard flasher – replacement

Headlight – replacement

Heater core – replacement

Hood – removal and installation

Hub and bearing (4WD models) – replacement

Idle Speed Control (ISC) motor – removal and installation

Ignition coil – removal and installation

Ignition key lock cylinder – replacement

Ignition module – replacement

Ignition pick-up coil – replacement

Ignition switch – replacement

Ignition system – checking

Ignition timing check (when a part of maintenance)

Instrument cluster – removal and installation

Intake Air Control (IAC) valve – removal and installation

Intake manifold – removal and installation

Intake plenum – removal and installation

Jacking

Leaf spring (suspension) – replacement

Lifters (engine) – removal and installation

Liftgate – removal and installation

Liftgate latch – removal and installation

Liftgate trim panel – removal and installation

MAF (Mass Airflow) sensor – replacement

MAP (Manifold Absolute Pressure) sensor – replacement

Neutral Start Switch – replacement

OBD-II codes – checking

Oil change (engine)

Oil filter (engine) – replacement

Oil level (engine) – check

Oil pan – removal and installation

Oil pump – removal and installation

Parking brake – adjustment

Pilot bearing (clutch) – replacement

Pinion seal (differential) – replacement

Points (ignition) replacement

Power door lock motor – removal and installation

Power door lock switch – removal and installation

Power steering fluid level check

Power steering pump removal and installation

Power steering system – bleeding

Power window motor – removal and installation

Power window switch – removal and installation

Powertrain Control Module (PCM) (computer) - replacement

Pushrod (engine) – replacement

R-12 recharging

R-134a recharging

Radiator – removal and installation

Radio – removal and installation

Rear main seal (engine) – replacement

Rear window defogger – check and repair

Refrigerant recharging

Rocker arm cover – removal and installation

Rocker arms (engine) – removal and installation

Seats – removal and installation

Shift cable (transmission) – replacement

Shift lever – removal and installation

Shift linkage (transaxle) – adjustmen
t
Shift linkage (transfer case) – adjustment

Shift linkage (transmission) – adjustment

Shock absorber – removal and installation

Spark plug replacement

Spark plug wires – replacement

Speakers – removal and installation

Speedometer (instrument cluster) – removal and installation

Stabilizer bar (suspension) – removal and installation

Starter motor – check

Starter motor – removal and installation

Starter solenoid – replacement

Steering gear removal and installation

Steering knuckle (suspension) – removal and installation

Steering wheel – removal and installation

Stereo – removal and installation

Strut (suspension) – removal and installation

Tailgate – removal and installation

Taillight bulb – replacement

Tappets (engine) – removal and installation

Thermostat (cooling system) – replacement

Throttle body – removal and installation

Throttle Body Injection (TBI) – disassembly and reassembly

Throttle cable – removal and installation

Throttle Position Sensor (TPS) – removal and installation

Throwout bearing (clutch) – replacement

Timing belt/chain – replacement

Timing chain cover – removal and installation

Tire rotation

Torsion bar (suspension) – removal and installation

Track bar (suspension) – removal and installation

Transfer case – removal and installation

Transfer case fluid level check

Transmission fluid change

Transmission fluid level check

Transmission mount – replacement

Transmission or transaxle – removal and installation

Trunk latch – removal and installation

Trunk lid – removal and installation

Tune-up

Turn signal flasher – replacement

Turn signal light bulb – replacement

Turn signal switch – replacement

U-joints (driveshaft) – replacement

Valve adjustment (when a part of maintenance)

Valve cover – removal and installation

Voltage regulator (charging system) – replacement

Water pump – check and replacement

Wheel bearing replacement and adjustment

Wheel cylinder (brake) – replacement

Window – removal and installation (sliding glass only)

Window switch (power) – removal and installation

Wiper (windshield) motor – replacement

Wiper (windshield) – replacement
- See more at: http://www.haynes.com/faqs#sthash.A9T5h8XD.dpuf
 

Q: Is my purchase subject to sales tax?
A: As part of Haynes North America, Inc, Chilton is required to charge sales tax at your local tax rate where we have existing operations. This currently encompasses CA and TN.
 

Q: What is your mailing address?
A: Our mailing address for correspondence:

Chilton Repair Manuals c/o
Haynes Manuals, Inc.
861 Lawrence Dr.
Newbury Park, CA 91320
 

Q: Payment Options
A: We accept the following credit cards as payment:
• Visa
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• American Express
• We also accept PayPal
Debit or Check Card
If you pay for your purchase using a bankcard that is associated with your checking account, such as a debit or check card, do not click "Submit Order" more than once. Doing so will place funds in your account on reserve, making them unavailable to you until they are released by your financial institution. Depending on your bank's policies, these held funds could be unavailable to you for up to 30 days.
If you have questions about ordering, please contact our customer service department at:
• Phone: 1-800-242-4637 / Direct: 1-615-793-5414
• E-mail: CSTN@haynes.com
• Mail to:
Haynes Manuals Inc.
1299 Bridgestone Parkway
LaVergne, TN 37086-3510
 

Q: When will my Credit Card be charged?
A: Your credit card will be charged at the time you submit your order.
 

Q: Shipping Options within the US
A: Please note that FedEx or UPS shipments cannot be sent to a PO Box.
All Next Day and 2nd Day orders will not be processed until the Next Business Day excluding holidays.
Standard Shipping
Priority Mail: Standard orders will be processed in 1-2 business days. A business day is Monday through Friday, except holidays. Customers can expect to receive their order 4-5 business days after it was placed.
Ground Shipping: Standard orders will be processed (pending credit card approval) in 1-2 business days. A business day is Monday through Friday, except holidays. Customers can expect to receive their order 5-7 business days after it was placed.

NOTE: Media Mail orders will be processed (pending credit card approval) in 1-2 business days. A business day is Monday through Friday, except holidays. Customers can expect to receive their order 7-10 business days after it was placed.
Rush Shipping
Please note that FedEx or UPS shipments cannot be sent to post office boxes.
UPS Next Day Air: Next Day orders are processed and shipped on the next business day after ordering. A business day is Monday through Friday, not including holidays.
UPS 2nd Day Air: 2nd-Day Air orders are processed and shipped on the next business day after ordering. A business day is Monday through Friday, not including holidays. Customers can expect delivery two business days after the order is processed.
All Next Day and 2nd Day orders will not be processed until the Next Business Day after ordering excluding holidays (pending credit card approval). A business day is Monday through Friday, not including holidays. NO Saturday deliveries available.
 

Q: Shipping Options to Canada
A: International Priority Mail: orders will be processed (pending credit card approval) in 1-2 business days. A business day is Monday through Friday, not including holidays. Customers can expect delivery in 7-10 business days after the order is processed. This shipping method is recommended for packages under 4 lbs.
 

Q: Shipping Options Outside the US
A: International Priority Mail: orders will be processed (pending credit card approval) in 1-2 business days. A business day is Monday through Friday, not including holidays. Customers can expect delivery in 7-10 business days after the order is processed
 

Q: Canceling an Order
A: If you need to cancel your order, please call our customer service department at 1-800-242-4637 or 1-615-793-5414, between 8:00am and 5:00pm CST. You may also advise us via email: cstn@haynes.com
 

Q: Can I order over the phone instead of over the Internet?
A: If you would prefer to place your order over the phone, please call 1-800-242-4637 or 1-615-793-5414 and one of our representatives will be happy to assist you.
 

Q: Problem with an order?
A: Please call our customer service department at 1-800-242-4637 or 1-615-793-5414; you can also email our customer service department at CSTN@Haynes.com.
 

Q: Is your e-Commerce shopping cart secure?
A: Yes, we offer a fully secure e-commerce site, featuring the latest in 128-bit encryption technology. Users of older versions of Internet browsers may find that they cannot add items to their shopping cart. We recommend that those users take the opportunity to upgrade their browsers to the latest version available. The browsers are free and easily downloaded from the browser's web site.